Privacy and protection of personal information

Clear information about data use

We aim to make our handling of personal information easy to understand. If you need more details, contact us at [email protected]

How we use information

We process information to deliver the services, improve ease of use across the platform and meet the legal duties that apply to us.

Your information rights

At any time, you may ask to view, correct or remove your personal information.

Keeping information secure

Technical and organisational safeguards are used to protect information, although no internet-connected system can be guaranteed completely secure.

1. Data and information we gather

When required, we collect technical details and information about how you use the service, such as your IP address, device and browser details, together with information you voluntarily submit.

2. Grounds for processing

The lawful basis for processing may vary and can include your consent, MeritFlowen’s legitimate interests or compliance with a legal requirement.

3. When information is shared

Subject to applicable law, information may be disclosed to partners, suppliers providing services and authorised authorities where the relevant requirements permit or require this.

4. Cookies and related technologies

Cookies and related technologies support the platform’s operation and assist with analytics. You can manage or switch them off through your browser controls.

5. How long data is kept

We keep information only for the time needed for the stated purposes and never beyond the retention periods imposed by applicable law.

6. Transfers beyond Ireland

If data must be transferred outside Ireland, we apply suitable safeguards and security controls intended to keep it protected.

7. Third-party website links

External links may take you to third-party services outside our control. We therefore cannot accept responsibility for their content or the way those services handle data.

8. Changes to this notice

This notice may be revised when legal, technical or operational circumstances change.

Your rights as a data subject

You may ask to access, correct, delete or restrict the use of your information. You can also request a portable copy, withdraw consent where applicable and make a complaint.