Get in touch with support
The MeritFlowen team responds to questions about profiles, deposits, withdrawals, charts and AI-supported features. Support provides practical assistance, not personalised investment guidance or assurances of returns.
We can help with your account or platform
For a faster response, share the email connected to your account, identify the relevant topic — sign-up, payment or technical issue — and add helpful screenshots where appropriate. Specific details can shorten verification work.
When feasible, questions involving active trades and withdrawals awaiting completion are reviewed promptly. To keep your account safe, we will not request your full password or 2FA code through an unsolicited message.
If you have not opened an account yet, registration usually takes only a few minutes; you can return here afterwards if support is needed. The FAQs also explain charges, security measures and available markets.
Choose a clear subject line, for example “Withdrawal review”, “2FA problem” or “Information on fees”. An initial reply normally arrives within several hours, although payment verification or heavier demand may extend the timeframe; we will share updates as the review progresses.
